First differential impression at each arrival.
✓ Always updated and multilingual information.
✓ Reinforcement of the hotel's category and positioning.

Real understanding of the use of each hotel zone.
✓ Optimization of layouts, staff and schedules according to real behavior.
✓ Early detection of saturation in critical areas (lobby, check-in, buffet).
✓ Correlation between traffic, digital content broadcast and conversion.
✓ Operational and design decisions based on real data.

✓ Coherent atmosphere by zone and time of day.
✓ Reinforcement of brand identity through sound
✓ Dynamic communication of events and services.

Reception is no longer a bottleneck and becomes a frictionless welcome point. Kiosks managed from DEX SelfOrder allow guests to check-in, validate documentation, pay and obtain their key autonomously, with the ability to integrate with the main PMS on the market (Opera Cloud, Protel, Mews, Cloudbeds, Sihot, TesiPro, Guestline).

✓ Reduction of queues at peak times.
✓ Freeing up personnel for higher value tasks.
✓S mooth and autonomous 24/7 arrival.
✓ Compatible with the main PMS on the market.

The concierge is no longer dependent on on-site staff. Totems and app connected to DEX Connect allow video assistance to be provided from a centralized team covering the entire chain, with multilingual support and sign language interpreter on demand.

✓2 4/7 human attention without permanent staff in each hotel.
✓ Centralized multilingual support for the entire network.
✓ Reduced operating costs in small or low-traffic hotels.

The in-room TV is no longer a passive channel but a personalized service point. Managed from DEX Manager and integrated with the PMS, it welcomes guests with their name, displays services, room service, events and allows them to book spa, restaurant or activities.

✓ Personalized welcome at each arrival.
✓ Increased consumption of internal services.
✓ Direct channel between the hotel and the guest.

The menu not only communicates dishes, it executes commercial decisions at the point of sale. DEX Manager updates menus, suggestions and promotions centrally at all hotel F&B points, adapting content by time slot.

✓ Letters always up to date without reprints.
✓ Increased visibility of high margin products.
✓ Consistent image in all F&B points of the hotel.

The resort ceases to be a maze and becomes a guided experience. Interactive totems managed from DEX Manager offer maps, turn-by-turn routes and service discovery, with multilingual content accessible 24/7.

Intuitive orientation in large complexes.
✓ Reduction of consultations at reception and concierge desk.
✓ Promotion of services and areas that are not very visible.

Wellness is managed as a coherent sensory experience. DEX Music sets the mood in each zone and cabin with adapted piped music, DEX IoT monitors temperature, humidity and capacity in wet areas, and DEX Manager synchronizes signage with the guest's moment.

✓ Consistent sensory experience throughout the circuit.
✓ Real-time monitoring of environmental conditions.
✓ Regulatory compliance in wet and gauging areas.

Outdoor areas no longer depend on deteriorated signage. Outdoor LED displays managed from DEX Manager communicate schedules, regulations, activities and pool bar promotions with the visual quality that guests expect.

✓ Clear and always up-to-date outdoor information.
✓ Dynamic promotion of poolside bar and services.
✓ Sustained premium image in any condition.

✓2 4/7 fitness experience without on-site staff.
✓ Automatic capacity control during peak hours.
✓ Usage data to optimize equipment.

Access ceases to be a formality and becomes an intelligent transactional point. DEX Vision recognizes license plates, DEX IoT sensors parking spaces, DEX Manager guides with dynamic signage, DEX SelfOrder integrates payment with the room account.

Easy and guided access to available parking spaces.
✓ Automatic charge from the parking lot to the room.
✓ Reduction of staff at cashing booths.

Rooms become fully configurable spaces per event. DEX Manager customizes screens, video walls and access signs with the client's brand and content, integrated with the reservation system.

✓ Quick customization of each corporate event.
✓ Clear information for attendees in each room.
✓ Premium experience for MICE clients.

Guest traffic becomes a marketable asset. DEX RetailMedia transforms hotel screens into measurable digital advertising inventory for sponsoring brands, local partners (excursions, retail, catering) and suppliers.

New recurring revenue channel for the hotel.
✓ Measurable advertising inventory by zone and time zone.
✓ Cross-promotion with destination partners.

The hotel chain is managed from a centralized environment that integrates operation, commercial, maintenance and security. Occupancy, RevPAR, ADR, F&B, events, satisfaction and video surveillance converge in C-Control on DEX Suite, with integration of PowerBI and other corporate sources.

✓ Centralized monitoring of all KPIs of the hotel business
✓ Real-time visibility of occupancy, RevPAR, ADR, F&B revenue, MICE events, maintenance and guest satisfaction
✓ Direct correlation between campaigns, occupancy and revenue per hotel and per segment
✓ Integrated access to security cameras of all hotels in the chain
✓ Monitoring the status of critical facilities:spa, pool, gym, parking and common areas
✓ Integration with PMS (Opera, Mews, Protel...), RMS, CRM, PowerBI and other corporate sources
✓ Centralized management of incidents and predictive maintenance throughout the network
✓ Rapid decision making thanks to a single, consolidated view of the entire chain.