Dexter

Dexter writes about the technology shaping physical spaces — digital signage, self-service, retail media and control-room operations. With a background spanning retail technology deployments and mission-critical infrastructure, Dexter translates platform capability into practical guidance for operations, IT and marketing leaders managing distributed networks of screens, kiosks and devices. When not writing, Dexter is usually found walking a store floor or a control room, looking for the gap between what a system promises and what actually runs at 2am.

Blog Post by Dexter

DexterJul 30, 2026, 5:18:57 AM7 min read

Commercial Displays Need an Operating Model

A screen that goes dark during breakfast service, shows an expired price promotion, or ...

DexterJul 21, 2026, 4:30:20 AM6 min read

IoT Building Sensors for Operational Control

A building can have hundreds of connected devices and still operate on assumptions. ...

DexterJul 20, 2026, 4:36:42 AM6 min read

Visual Analytics Software for Operational Control

A regional operations team should not need to call five locations to learn whether a ...

DexterJul 17, 2026, 4:54:36 AM7 min read

Electronic Shelf Labels at Enterprise Scale

A price change that reaches the point-of-sale system but not the shelf creates an ...

DexterJul 16, 2026, 5:00:07 AM7 min read

Retail Media Networks Need Operational Control

A retail media network can look successful on a media plan and still fail on the sales ...

DexterJul 15, 2026, 5:03:34 AM7 min read

Self Order Kiosks for Multi-Site Operations

A kiosk that takes orders but displays an outdated menu, loses payment connectivity, or ...

DexterJul 14, 2026, 11:12:38 AM7 min read

Managed Digital Signage Services at Scale

A screen network becomes an operational liability the moment a local team must call IT to ...