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Banking and finance

Real-time control, security and visibility for critical environments.

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- High brightnessoutdoor LED displays
-Professional displays for shop windows
-Light sensors for automatic adjustment

Outdoor displays and branch access

Attraction and communication from the outside

SOLUTION
Audiovisual infrastructure managed from DEX Manager and DEX Studio to communicate campaigns, financial products or key messages in real time from the outside.
VALUE
Increased traffic acquisition to branch
Visibility of campaigns and products
Reinforcement of corporate brand.
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- Professional displays at the entrance
- Videowall or main screen
- DEX Player

Welcome Hall

First impact and customer orientation

SOLUTION
Welcome area managed with DEX Manager and DEX Studio, which combines corporate, informative and dynamic content to guide the customer from the moment he/she arrives.
VALUE
Better first impression in branch
Clear customer orientation
Reinforcement of brand and services.
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- Shift dispensers
- Service status screens
- Network infrastructure

Shift management and office service

Efficient service organization

SOLUTION
System managed with DEX Flow, which organizes customer service and displays shifts in real time.
VALUE
Reduced wait times
More orderly shopping experience
Improved service perception.
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- IP cameras for analytics
- DEX Player as gateway
- Network infrastructure

In-branch behavioral analytics

Optimization of attention and space

SOLUTION

System based on DEX Vision that measures flow, waiting times and customer behavior.

VALUE
Layout optimization and attention
Better resource management
Data-driven decisions.
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- Displays in customer service and waiting areas
- Displays in commercial areas
- Videowalls in key areas
- DEX Player

In-branch communication and commercial activation

A single system to inform, educate and sell

SOLUTION
Communication platform managed with DEX Manager, integrated with internal systems, facilitating the communication of operational information, financial products, commercial campaigns and corporate content, ensuring consistency, updating and control at all points of contact with the client.
VALUE
Centralized and consistent communication
Increased visibility of products and campaigns
Real-time updating.
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-Interactive self-service kiosks
- Large formattouch screens
- Integrated payment terminals

Self-service and digital service

Fast and autonomous operations

SOLUTION
Self-service system managed by DEX SelfOrder that allows the customer to scan products and complete their purchase autonomously, integrated with POS and inventory systems.
VALUE
Reduced operational burden on personnel
Reduced queuing
Increased customer autonomy.
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-Professional installation loudspeakers (ceiling or wall)
-Amplifier or audio matrix for zone distribution
-Music player / media player connected to DEX Music

Musical ambience

Centrally managed background music

SOLUTION
System managed with DEX Music that combines piped music with corporate or informational messages, including AI-generated voiceovers.
VALUE
More comfortable branch office environment
Reinforcement of corporate communication
Automation of messages.
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- Professional video walls (LCD) or large format LED displays
- Videowall controllers / signal processors
-C-CONTROL server (management and visualization engine)
- Operator workstations
- Secure and redundant network infrastructure

Control centers and operational visualization

Real-time monitoring

SOLUTION
C-CONTROLplatform , integrated with corporate systems, which allows the unified visualization of dashboards, KPIs, operating systems and data sources in real time, facilitating the centralized monitoring and management of critical operations.
VALUE
Improved decision making
Unified view of the operation
Operation-critical ready environments
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DIGITIZES THE BANKING AND FINANCE EXPERIENCE

We design, implement and operate audiovisual solutions for bank branches and financial spaces.

From the waiting area to the customer service stations, we transform each branch into a connected, efficient and customer-oriented digital environment. We turn every branch into a more agile, informative space, ready for the new banking experience.

Frequently asked questions about digital solutions for banking and finance

What digital solutions does SIA implement in banking?

We digitize the entire branch experience with connected solutions:

  • Informative and corporate digital signage managed with DEX Manager.
  • Shift and queue management in the office with DEX Flow
  • Waiting area displays with dynamic content
  • Flow and behavior analytics with DEX Vision
  • Operational visualization and control centers (video walls)
  • Piped music and automated voiceovers with DEX Music

All integrated in a single platform for content, data and operation.


How long does implementation take?

Deployment is fast and adaptable to the banking network:

  • Progressive installation per branch or region
  • Centralized configuration from DEX Manager
  • Integration with the bank's internal systems
  • Scalability without impact on daily operations

Allows pilots to be activated and scaled to the entire branch network in a controlled manner.

Can it be integrated with existing banking systems?

Yes, it is ready for complex environments:

  • Integration with shift systems, CRM or core banking systems.
  • Content automation according to actual operations
  • Synchronization with real-time data
  • Compatibility with secure infrastructures and regulated environments.

DEX adapts to the bank's technological ecosystem without friction.


Does SIA provide hardware and software?

Yes, complete solution:

  • Displays, kiosks, video walls and devices.
  • Proprietary software (DEX Suite): Manager, Flow, Vision, etc.
  • Installation and integration in branch office
  • 24/7 continuous operation, support and maintenance

A single partner for the entire banking network.


How do you improve the in-branch customer experience?

Direct impact on perception and efficiency:

  • Reduction of perceived waiting time with dynamic content.
  • Clear information on financial products and services
  • Orderly shift management with DEX Flow
  • More modern, digital and brand-aligned environments.

Improved satisfaction and reduced customer service friction.


What support does SIA offer?

Complete coverage:

  • Remote monitoring of devices with DEX Remote.
  • 24/7 technical support
  • Content management and continuous scheduling
  • System maintenance and evolution

We operate the network to ensure total stability.

Can the entire branch network be managed?

Yes, total control from a single point:

  • Centralized management with DEX Manager
  • Segmentation by office, region or country
  • Automatic scheduling by schedules or campaigns
  • Real-time monitoring of the entire network

Scalable to hundreds or thousands of offices.

Does SIA offer strategic consulting for banking?

Yes, full support:

  • Branch customer journey design
  • Optimization of customer service and waiting flows
  • Financial and corporate content strategy
  • Behavioral data analysis with DEX Vision

We combine technology + strategy to transform the banking experience.